Questions
Frequently asked questions
Licences, refunds, updates, trial and the difference between Natural and Hard Tune.
Is it a subscription?
No. You buy CX TUNE once and keep the licence. Updates are free.
How many computers can I use?
Up to three of your own computers at the same time. You can move a licence by deactivating a machine in your account.
Do I need an iLok or a dongle?
No. You activate with your CX AUDIO account, online or with an offline licence file.
What is the difference between Natural and Hard Tune?
Hard Tune pulls each note onto pitch quickly for the stepped, obvious effect. Natural corrects more gently and leaves small movements in place. Retune Speed sets how fast notes are pulled, Humanize lets long notes keep some movement, and Flex Tune leaves notes alone while they are already close to pitch.
Can I get a refund?
See the right of withdrawal. Try the full 14-day trial first: it has every feature.
Who sells CX TUNE?
Orders are processed by Moonbase as merchant of record. They handle payment, VAT and sales tax, and send your receipt.
Can I change formants?
No. CX TUNE corrects pitch only and has no formant control. It keeps the voice’s own formants while it corrects pitch.
Updated 10 November 2026